In international trade practice, we often encounter such dilemmas: after a customer sends goods overseas using export without formal trade documents, if quality issues or damage occur and the goods need to be returned, they find that export without formal trade documents cannot facilitate a formal return process. This is exactly the real case we recently handled—an imaging measuring instrument returned from Malaysia.
The customer initially shipped the goods to Malaysia through informal channels. Upon unpacking, the recipient found the equipment damaged and requested a return in the original packaging. However, the nature of export without formal trade documents made it impossible to follow the normal return process, making general trade import the only viable solution.Equipment ExportII. Solution: Key Points of General Trade Import
1. Overseas transportation arrangements
Ensuring the packaging is intact and meets return requirementsMaritime TransportationRetaining complete packing photos and inspection records
Arranged secondary barge transport to Huangpu Wuchong on June 18
This is the most critical step in the entire process. We adopt the customs clearance mode of dual declaration for buying and selling.
Through this case, we have summarized several easily overlooked but crucial practical points:
The image measuring instrument belongs to precision equipment. HS code classification directly affects:
Since these are returned goods, it is essential to ensure:
Considering the special nature of returned goods, we adopted:
This case provides important industry insights:
Many SMEs choose bought exports for convenience but overlook inherent risks:
In complex trade environments, professional agencies can provide:
To avoid similar situations, we recommend export enterprises to:
As a professional agent with 17 years of experience, we demonstrate clear advantages when handling such special cases:
Close cooperation with Malaysian agents ensures smooth overseas operations
The flexible transit arrangement via Hong Kong significantly reduces customer costs
From declaration to release takes only 1 working day, demonstrating professional efficiency
This case once again proves that in international trade, professional importExport Representationservices not only solve unexpected problems but also save costs and improve efficiency for enterprises. China Shen International Trade will continue to uphold the service philosophy of professionalism, efficiency, and reliability to provide customers with comprehensive trade solutions.
? 2025. All Rights Reserved. Shanghai ICP No. 2023007705-2 PSB Record: Shanghai No.31011502009912